Trip Policies

Payment, Cancellation, And Refund Policies

Partial and Full Day trips

Payment: Full payment is due upon registration.

Cancellation/Refund:

  • Full refund or credit is available up to 5 days prior to trip. Except Mt. St. Helens hike trips. (For Mt. St. Helens hike trips, no refunds unless a replacement is found)
  • No refunds with less than 5 days notice prior to trip. For medical or family emergencies, a 50% credit on a future NW Discoveries trip will be issued.
  • Full refund is issued if NW Discoveries cancels the trip.
  • Trips are not canceled unless it is considered unsafe to drive. On the rare chance of a trip being canceled a message will be left at 503-563-1500 after 6:30 a.m. on the day of the trip. We plan on having an enjoyable time in the outdoors whether it is snowing, raining or sunny.